Example SOPs: Barkeep

Barkeep SOPs

Creating Standard Operating Procedures for your Barkeep work can be difficult and take time. That’s why we’ve created these example Barkeep SOPs so you can jumpstart your SOP creation process. We want to help you set up your Hospitality systems and processes by taking these sample SOPs and building out your own SOPs template library. By having all your Hospitality procedures in one place, your team will have the information they need at all times. Let’s look at some Barkeep SOP examples.

Barkeep SOP Examples

1. SOP: Opening Procedures
Purpose: This SOP outlines the steps required to properly open the bar for business. It includes tasks such as checking inventory levels, restocking supplies, setting up the bar area, and ensuring all equipment is in working order. The goal is to ensure a smooth start to the day and provide a positive experience for customers.
Scope: Applies to all bar staff responsible for opening the establishment.
Person Responsible: Bar manager or designated opening staff.
References: This SOP may reference other SOPs such as Inventory Management, Equipment Maintenance, and Bar Setup.

2. SOP: Customer Service Standards
Purpose: This SOP establishes the expected level of customer service and outlines the procedures to be followed when interacting with customers. It covers topics such as greeting customers, taking orders, handling complaints, and providing recommendations. The goal is to ensure consistent and exceptional customer service, enhancing the overall guest experience.
Scope: Applies to all bar staff responsible for customer interactions.
Person Responsible: Bar manager or designated customer service trainer.
References: This SOP may reference other SOPs such as Order Taking, Complaint Handling, and Product Knowledge.

3. SOP: Cash Handling and Register Procedures
Purpose: This SOP provides guidelines for handling cash transactions and operating the cash register. It includes procedures for opening and closing the cash register, processing payments, providing change, and reconciling cash at the end of the shift. The goal is to maintain accurate financial records, prevent theft or errors, and ensure the security of cash on hand.
Scope: Applies to all bar staff responsible for handling cash transactions.
Person Responsible: Bar manager or designated cash handling supervisor.
References: This SOP may reference other SOPs such as Cash Reconciliation, Cash Register Maintenance, and Cash Handling Security.

4. SOP: Drink Preparation and Recipe Standards
Purpose: This SOP outlines the proper techniques and recipes for preparing various drinks served at the bar. It includes instructions for measuring ingredients, mixing cocktails, garnishing drinks, and presenting them to customers. The goal is to ensure consistency in drink quality, taste, and presentation, meeting customer expectations.
Scope: Applies to all bar staff responsible for drink preparation.
Person Responsible: Bar manager or designated head bartender.
References: This SOP may reference other SOPs such as Drink Menu Creation, Garnish Preparation, and Glassware Handling.

5. SOP: Closing Procedures
Purpose: This SOP details the tasks required to properly close the bar at the end of the day or shift. It includes responsibilities such as cleaning and sanitizing the bar area, restocking supplies, securing cash and valuables, and shutting down equipment. The goal is to maintain cleanliness, organization, and security while preparing for the next business day.
Scope: Applies to all bar staff responsible for closing the establishment.
Person Responsible: Bar manager or designated closing staff.
References: This SOP may reference other SOPs such as Cleaning and Sanitization, Inventory Reconciliation, and Equipment Shutdown.

6. SOP: Responsible Alcohol Service
Purpose: This SOP outlines the procedures and guidelines for responsible alcohol service to ensure compliance with legal requirements and promote the safety and well-being of customers. It covers topics such as checking identification, recognizing signs of intoxication, refusing service when necessary, and handling incidents involving alcohol-related issues. The goal is to prevent overconsumption, promote responsible drinking, and maintain a safe environment.
Scope: Applies to all bar staff responsible for serving alcohol.
Person Responsible: Bar manager or designated responsible alcohol service trainer.
References: This SOP may reference other SOPs such as ID Verification, Intoxication Recognition, and Incident Reporting

Barkeep SOP Templates

Looking for SOP templates for your Barkeep work? We’ve got you covered. You can build out your company SOPs using the sample SOP information above (added to our template) or our team can put together a starter SOPs template based on your Barkeep work. Get in touch if you’ve got questions about the quickest way to build out your Hospitality SOPs library.