Example SOPs: Body Corporate Manager

Body Corporate Manager SOPs

Creating Standard Operating Procedures for your Body Corporate Manager work can be difficult and take time. That’s why we’ve created these example Body Corporate Manager SOPs so you can jumpstart your SOP creation process. We want to help you set up your Property Management systems and processes by taking these sample SOPs and building out your own SOPs template library. By having all your Property Management procedures in one place, your team will have the information they need at all times. Let’s look at some Body Corporate Manager SOP examples.

Body Corporate Manager SOP Examples

1. SOP: Property Inspection
Purpose: The purpose of this SOP is to ensure regular inspections of the properties managed by the body corporate manager. It helps identify any maintenance or repair needs, safety hazards, or violations of the property’s rules and regulations.
Scope: This SOP applies to all properties managed by the body corporate manager.
Person Responsible: The body corporate manager or assigned property inspector.
References: This SOP may reference the Maintenance and Repair SOP for addressing any identified issues.

2. SOP: Financial Management
Purpose: The purpose of this SOP is to outline the financial management procedures for the body corporate manager. It includes budgeting, collecting and recording fees, paying bills, and maintaining financial records.
Scope: This SOP applies to all financial aspects of the body corporate manager’s business.
Person Responsible: The body corporate manager or assigned financial officer.
References: This SOP may reference the Fee Collection and Recording SOP, Bill Payment SOP, and Financial Record Keeping SOP.

3. SOP: Dispute Resolution
Purpose: The purpose of this SOP is to provide a structured process for resolving disputes between property owners, tenants, or other stakeholders. It ensures fair and efficient resolution while maintaining professionalism and adherence to legal requirements.
Scope: This SOP applies to all disputes related to the properties managed by the body corporate manager.
Person Responsible: The body corporate manager or assigned dispute resolution officer.
References: This SOP may reference the Property Rules and Regulations SOP for guidance on resolving disputes related to rule violations.

4. SOP: Emergency Response
Purpose: The purpose of this SOP is to establish protocols for handling emergencies such as fire, flood, or other disasters that may occur within the properties managed by the body corporate manager. It ensures the safety of occupants and minimizes property damage.
Scope: This SOP applies to all emergencies within the properties managed by the body corporate manager.
Person Responsible: The body corporate manager or assigned emergency response team.
References: This SOP may reference the Property Safety and Evacuation Plan SOP for guidance on emergency procedures.

5. SOP: Communication and Stakeholder Engagement
Purpose: The purpose of this SOP is to outline effective communication strategies and engagement practices with property owners, tenants, committee members, and other stakeholders. It ensures clear and timely communication, fostering positive relationships and transparency.
Scope: This SOP applies to all communication and stakeholder engagement activities of the body corporate manager.
Person Responsible: The body corporate manager or assigned communication officer.
References: This SOP may reference the Committee Meeting SOP for guidelines on engaging with committee members and the Tenant Communication SOP for guidelines on communicating with tenants.

6. SOP: Insurance Management
Purpose: The purpose of this SOP is to manage the insurance policies for the properties managed by the body corporate manager. It includes reviewing and renewing policies, filing claims, and ensuring adequate coverage for the properties.
Scope: This SOP applies to all insurance-related matters of the properties managed by the body corporate manager.
Person Responsible: The body corporate manager or assigned insurance officer.
References: This SOP may reference the Property Valuation SOP for determining appropriate insurance coverage.

7. SOP: Maintenance and Repair
Purpose: The purpose of this SOP is to establish procedures for addressing maintenance and repair needs within the properties managed by the body corporate manager. It ensures timely response, quality workmanship, and cost-effective solutions.
Scope: This SOP applies to all maintenance and repair activities within the properties managed by the body corporate manager.
Person Responsible: The body corporate manager or assigned maintenance and repair team.
References: This SOP may reference the Property Inspection SOP for identifying maintenance needs and the Vendor Management SOP for engaging external contractors.

8. SOP: Records Management
Purpose: The purpose of this SOP is to establish guidelines for the proper management and retention of records related to the properties managed by the body corporate manager. It ensures compliance with legal requirements and facilitates efficient retrieval of information.
Scope: This SOP applies to all records generated or received by the body corporate manager in the course of their business.
Person Responsible: The body corporate manager or assigned records management officer.
References: This SOP may reference the Financial Record Keeping SOP and the Communication and Stakeholder Engagement SOP for guidance on record retention related to financial and communication activities

Body Corporate Manager SOP Templates

Looking for SOP templates for your Body Corporate Manager work? We’ve got you covered. You can build out your company SOPs using the sample SOP information above (added to our template) or our team can put together a starter SOPs template based on your Body Corporate Manager work. Get in touch if you’ve got questions about the quickest way to build out your Property Management SOPs library.