Example SOPs: Cafe Attendant

Cafe Attendant SOPs

Creating Standard Operating Procedures for your Cafe Attendant work can be difficult and take time. That’s why we’ve created these example Cafe Attendant SOPs so you can jumpstart your SOP creation process. We want to help you set up your Hospitality systems and processes by taking these sample SOPs and building out your own SOPs template library. By having all your Hospitality procedures in one place, your team will have the information they need at all times. Let’s look at some Cafe Attendant SOP examples.

Cafe Attendant SOP Examples

1. Opening Procedures: The purpose of this SOP is to ensure that the cafe is ready to serve customers at the designated opening time. It includes tasks such as unlocking the doors, turning on lights and equipment, preparing the cash register, and setting up the dining area. The scope of this SOP covers all areas of the cafe. The cafe manager or supervisor is responsible for overseeing the opening procedures. This SOP may reference other SOPs such as “Cash Handling Procedures” and “Cleaning and Sanitizing Procedures.”

2. Cash Handling Procedures: This SOP outlines the proper procedures for handling cash transactions in the cafe. It includes steps for counting cash, making change, and recording sales accurately. The purpose of this SOP is to minimize the risk of errors or theft in cash handling. The scope of this SOP covers all cash transactions in the cafe. The cafe attendant or cashier is responsible for following these procedures. This SOP may reference other SOPs such as “Opening Procedures” and “Closing Procedures.”

3. Customer Service Standards: The purpose of this SOP is to establish guidelines for providing excellent customer service in the cafe. It includes instructions on greeting customers, taking orders, serving food and beverages, and addressing customer complaints or concerns. The scope of this SOP covers all interactions with customers. All cafe attendants are responsible for following these customer service standards. This SOP may reference other SOPs such as “Food Handling and Safety Procedures” and “Cleaning and Sanitizing Procedures.”

4. Food Handling and Safety Procedures: This SOP outlines the proper procedures for handling, preparing, and serving food in the cafe. It includes guidelines for storing ingredients, cooking food at appropriate temperatures, preventing cross-contamination, and maintaining cleanliness in food preparation areas. The purpose of this SOP is to ensure food safety and prevent foodborne illnesses. The scope of this SOP covers all food-related activities in the cafe. The cafe attendants and kitchen staff are responsible for following these procedures. This SOP may reference other SOPs such as “Cleaning and Sanitizing Procedures” and “Allergen Handling Procedures.”

5. Cleaning and Sanitizing Procedures: This SOP provides instructions for maintaining cleanliness and hygiene in the cafe. It includes tasks such as cleaning tables, floors, and equipment, sanitizing food contact surfaces, and disposing of waste properly. The purpose of this SOP is to create a clean and safe environment for customers and staff. The scope of this SOP covers all areas of the cafe. The cafe attendants and cleaning staff are responsible for following these procedures. This SOP may reference other SOPs such as “Food Handling and Safety Procedures” and “Opening Procedures.”

6. Closing Procedures: The purpose of this SOP is to ensure that the cafe is properly closed at the end of the day. It includes tasks such as cleaning and sanitizing the cafe, restocking supplies, shutting down equipment, and securing the premises. The scope of this SOP covers all areas of the cafe. The cafe manager or supervisor is responsible for overseeing the closing procedures. This SOP may reference other SOPs such as “Cash Handling Procedures” and “Cleaning and Sanitizing Procedures.”

7. Allergen Handling Procedures: This SOP provides guidelines for handling and serving food to customers with allergies or dietary restrictions. It includes steps for identifying allergens in ingredients, preventing cross-contamination, and communicating allergen information to customers. The purpose of this SOP is to ensure the safety of customers with food allergies. The scope of this SOP covers all food-related activities in the cafe. The cafe attendants and kitchen staff are responsible for following these procedures. This SOP may reference other SOPs such as “Food Handling and Safety Procedures” and “Customer Service Standards.”

8. Inventory Management Procedures: This SOP outlines the procedures for managing inventory in the cafe. It includes tasks such as conducting regular stock checks, placing orders for supplies, and monitoring inventory levels. The purpose of this SOP is to ensure that the cafe has an adequate supply of ingredients and other necessary items. The scope of this SOP covers all inventory-related activities in the cafe. The cafe manager or supervisor is responsible for overseeing inventory management. This SOP may reference other SOPs such as “Opening Procedures” and “Closing Procedures.”

Cafe Attendant SOP Templates

Looking for SOP templates for your Cafe Attendant work? We’ve got you covered. You can build out your company SOPs using the sample SOP information above (added to our template) or our team can put together a starter SOPs template based on your Cafe Attendant work. Get in touch if you’ve got questions about the quickest way to build out your Hospitality SOPs library.