Example SOPs: Collision Repairer

Collision Repairer SOPs

Creating Standard Operating Procedures for your Collision Repairer work can be difficult and take time. That’s why we’ve created these example Collision Repairer SOPs so you can jumpstart your SOP creation process. We want to help you set up your Automotive systems and processes by taking these sample SOPs and building out your own SOPs template library. By having all your Automotive procedures in one place, your team will have the information they need at all times. Let’s look at some Collision Repairer SOP examples.

Collision Repairer SOP Examples

1. Vehicle Inspection SOP: The purpose of this SOP is to ensure a thorough inspection of vehicles brought in for collision repair. It includes checking for damages, documenting the condition, and identifying any additional repairs needed. The scope of this SOP covers all vehicles entering the collision repair facility. The collision repairer is responsible for conducting the inspection, and this SOP references the Repair Estimate SOP for documenting additional repairs.

2. Repair Estimate SOP: This SOP outlines the process of creating a detailed repair estimate for each vehicle. It includes assessing damages, determining necessary repairs, and calculating the cost of parts and labor. The scope of this SOP covers all vehicles requiring collision repairs. The collision repairer is responsible for preparing the repair estimate, and this SOP references the Vehicle Inspection SOP for identifying damages.

3. Parts Ordering SOP: The purpose of this SOP is to ensure efficient and accurate ordering of parts required for collision repairs. It includes identifying the necessary parts, sourcing suppliers, and placing orders. The scope of this SOP covers all vehicles requiring collision repairs. The collision repairer or designated parts manager is responsible for ordering parts, and this SOP references the Repair Estimate SOP for identifying required parts.

4. Repair Process SOP: This SOP outlines the step-by-step process for repairing vehicles, including disassembly, repair, and reassembly. It includes guidelines for using appropriate tools, equipment, and techniques. The scope of this SOP covers all vehicles undergoing collision repairs. The collision repairer and assigned technicians are responsible for following this SOP, and it references the Repair Estimate SOP for identifying necessary repairs.

5. Quality Control SOP: The purpose of this SOP is to ensure the quality of repairs and customer satisfaction. It includes conducting final inspections, verifying completed repairs, and addressing any issues or concerns. The scope of this SOP covers all vehicles after the repair process is completed. The collision repairer or designated quality control personnel is responsible for performing quality control checks, and this SOP references the Repair Process SOP for verifying completed repairs.

6. Paint and Refinish SOP: This SOP outlines the process of preparing and applying paint to repaired vehicles. It includes surface preparation, color matching, and applying clear coats. The scope of this SOP covers all vehicles requiring paint and refinishing. The collision repairer or designated paint technician is responsible for following this SOP, and it references the Repair Process SOP for identifying vehicles requiring paint and refinishing.

7. Final Inspection and Delivery SOP: The purpose of this SOP is to ensure a thorough final inspection of repaired vehicles and their timely delivery to customers. It includes checking for any remaining issues, cleaning the vehicle, and coordinating delivery or pickup. The scope of this SOP covers all vehicles ready for customer delivery. The collision repairer or designated delivery personnel is responsible for performing the final inspection and coordinating delivery, and this SOP references the Quality Control SOP for verifying completed repairs.

8. Safety and Environmental SOP: This SOP outlines safety protocols and environmental practices to ensure a safe and eco-friendly work environment. It includes guidelines for handling hazardous materials, using personal protective equipment, and disposing of waste properly. The scope of this SOP covers all aspects of the collision repair facility. The collision repairer, management, and all employees are responsible for following this SOP, and it references relevant safety and environmental regulations.

9. Customer Service SOP: The purpose of this SOP is to provide excellent customer service throughout the collision repair process. It includes guidelines for effective communication, managing customer expectations, and addressing any concerns or complaints. The scope of this SOP covers all interactions with customers. The collision repairer, customer service representatives, and all employees involved in customer interactions are responsible for following this SOP, and it references the Repair Estimate SOP for managing customer expectations.

10. Equipment Maintenance SOP: This SOP outlines the regular maintenance and calibration procedures for all equipment used in collision repairs. It includes guidelines for inspecting, cleaning, and servicing equipment to ensure optimal performance and accuracy. The scope of this SOP covers all equipment used in the collision repair facility. The collision repairer or designated maintenance personnel is responsible for following this SOP, and it references equipment manufacturer guidelines and relevant safety regulations

Collision Repairer SOP Templates

Looking for SOP templates for your Collision Repairer work? We’ve got you covered. You can build out your company SOPs using the sample SOP information above (added to our template) or our team can put together a starter SOPs template based on your Collision Repairer work. Get in touch if you’ve got questions about the quickest way to build out your Automotive SOPs library.