Example SOPs: Licensed Premises

Licensed Premises SOPs

Creating Standard Operating Procedures for your Licensed Premises work can be difficult and take time. That’s why we’ve created these example Licensed Premises SOPs so you can jumpstart your SOP creation process. We want to help you set up your Hospitality systems and processes by taking these sample SOPs and building out your own SOPs template library. By having all your Hospitality procedures in one place, your team will have the information they need at all times. Let’s look at some Licensed Premises SOP examples.

Licensed Premises SOP Examples

1. SOP: Opening Procedures
Purpose: This SOP outlines the steps required to properly open a licensed premises in the hospitality industry. It includes tasks such as unlocking doors, turning on lights and equipment, checking inventory, and ensuring the premises is clean and ready for operation. The purpose is to ensure a smooth and efficient start to the business day.
Scope: This SOP applies to all staff members involved in the opening procedures, including managers, supervisors, and designated opening staff.
Person Responsible: The manager or supervisor on duty is responsible for overseeing the opening procedures, while designated staff members are responsible for carrying out specific tasks.
References: This SOP may reference other related SOPs such as “Inventory Check Procedures” and “Cleaning and Sanitization Procedures.”

2. SOP: Cash Handling Procedures
Purpose: The purpose of this SOP is to establish guidelines for the proper handling of cash transactions within a licensed premises. It includes steps for counting cash, reconciling cash registers, depositing funds, and maintaining accurate records. The goal is to minimize the risk of theft, errors, and discrepancies in cash handling.
Scope: All staff members involved in cash handling, including cashiers, bartenders, and managers, must adhere to this SOP.
Person Responsible: The manager or supervisor on duty is responsible for overseeing cash handling procedures, while cashiers and bartenders are responsible for following the guidelines outlined in this SOP.
References: This SOP may reference other related SOPs such as “Point of Sale System Procedures” and “Cash Register Reconciliation Procedures.”

3. SOP: Alcohol Service and Responsible Beverage Service
Purpose: This SOP outlines the procedures for serving alcohol responsibly and in compliance with applicable laws and regulations. It includes steps for checking identification, recognizing signs of intoxication, refusing service when necessary, and ensuring the safety and well-being of patrons. The purpose is to promote responsible alcohol consumption and maintain a safe environment within the licensed premises.
Scope: All staff members involved in alcohol service, including bartenders, servers, and managers, must follow this SOP.
Person Responsible: The manager or supervisor on duty is responsible for ensuring staff members are trained and adhere to responsible beverage service procedures.
References: This SOP may reference other related SOPs such as “Checking Identification Procedures” and “Intoxicated Patron Handling Procedures.”

4. SOP: Closing Procedures
Purpose: This SOP outlines the steps required to properly close a licensed premises at the end of the business day. It includes tasks such as securing cash, cleaning and sanitizing the premises, turning off equipment, and locking doors. The purpose is to ensure the premises is left in a safe and clean condition, ready for the next business day.
Scope: This SOP applies to all staff members involved in the closing procedures, including managers, supervisors, and designated closing staff.
Person Responsible: The manager or supervisor on duty is responsible for overseeing the closing procedures, while designated staff members are responsible for carrying out specific tasks.
References: This SOP may reference other related SOPs such as “Cash Handling Procedures” and “Cleaning and Sanitization Procedures.”

5. SOP: Emergency Response Procedures
Purpose: This SOP outlines the procedures to be followed in the event of an emergency situation within the licensed premises. It includes steps for evacuating patrons and staff, contacting emergency services, and providing necessary assistance. The purpose is to ensure the safety and well-being of everyone present during an emergency.
Scope: All staff members, including managers, supervisors, and frontline staff, must be familiar with and trained in emergency response procedures.
Person Responsible: The manager or supervisor on duty is responsible for initiating and coordinating emergency response procedures, while all staff members are responsible for following the guidelines outlined in this SOP.
References: This SOP may reference other related SOPs such as “Fire Safety Procedures” and “First Aid Procedures.”

Licensed Premises SOP Templates

Looking for SOP templates for your Licensed Premises work? We’ve got you covered. You can build out your company SOPs using the sample SOP information above (added to our template) or our team can put together a starter SOPs template based on your Licensed Premises work. Get in touch if you’ve got questions about the quickest way to build out your Hospitality SOPs library.