Example SOPs: Negotiator

We’ve made it easy for you to build your Negotiator SOPs. Add the example SOPs to our SOPs template and then customise them to suit your specific systems & processes.

Need help setting up your Negotiator SOPs library? Speak to our team about our SOP starter templates that are tailored to your specific industry.

Negotiator SOPs

Creating Standard Operating Procedures for your Negotiator work can be difficult and take time. That’s why we’ve created these example Negotiator SOPs so you can jumpstart your SOP creation process. We want to help you set up your Sales systems and processes by taking these sample SOPs and building out your own SOPs template library. By having all your Sales procedures in one place, your team will have the information they need at all times. Let’s look at some Negotiator SOP examples.

Negotiator SOP Examples

1. SOP: Prospecting and Lead Generation
Purpose: This SOP outlines the process of identifying potential clients and generating leads for the sales team. It includes strategies for researching target markets, utilizing networking platforms, and leveraging existing customer databases. The goal is to identify qualified leads that have a higher likelihood of converting into sales.
Scope: This SOP applies to all negotiators within the sales department.
Person Responsible: Sales Manager
References: SOP on Customer Database Management, SOP on Networking and Relationship Building

2. SOP: Initial Contact and Qualification
Purpose: This SOP details the steps to be followed when making initial contact with potential clients. It includes guidelines for introducing the company, understanding the client’s needs, and qualifying their interest in the product or service. The objective is to gather essential information and determine if the client is a good fit for further negotiations.
Scope: All negotiators involved in the sales process.
Person Responsible: Negotiator/Sales Representative
References: SOP on Prospecting and Lead Generation, SOP on Customer Relationship Management

3. SOP: Proposal Preparation and Presentation
Purpose: This SOP outlines the process of creating and presenting proposals to potential clients. It includes guidelines for gathering client requirements, developing customized proposals, and presenting them in a professional manner. The objective is to showcase the value of the product or service and persuade the client to move forward with the negotiation.
Scope: All negotiators involved in the sales process.
Person Responsible: Negotiator/Sales Representative
References: SOP on Initial Contact and Qualification, SOP on Product Knowledge and Demonstration

4. SOP: Negotiation and Closing
Purpose: This SOP provides a framework for conducting negotiations with potential clients and closing deals. It includes strategies for effective communication, handling objections, and reaching mutually beneficial agreements. The goal is to secure a favorable outcome for both parties and finalize the sale.
Scope: All negotiators involved in the sales process.
Person Responsible: Negotiator/Sales Representative
References: SOP on Proposal Preparation and Presentation, SOP on Contract Management

5. SOP: Post-Sale Follow-up and Customer Relationship Management
Purpose: This SOP outlines the process of maintaining and nurturing relationships with clients after the sale is closed. It includes guidelines for post-sale follow-up, customer satisfaction surveys, and ongoing communication to ensure customer retention and potential upselling opportunities. The objective is to build long-term relationships and maximize customer lifetime value.
Scope: All negotiators involved in the sales process.
Person Responsible: Account Manager/Customer Success Manager
References: SOP on Negotiation and Closing, SOP on Customer Relationship Management

6. SOP: Sales Performance Tracking and Reporting
Purpose: This SOP defines the process of tracking and reporting sales performance metrics. It includes guidelines for recording sales activities, monitoring key performance indicators, and generating regular reports for management review. The objective is to assess individual and team performance, identify areas for improvement, and make data-driven decisions.
Scope: Sales Manager, negotiators, and relevant stakeholders.
Person Responsible: Sales Manager
References: SOP on Post-Sale Follow-up and Customer Relationship Management, SOP on Sales Forecasting and Planning

Note: The specific SOPs mentioned in the references section are hypothetical and may vary depending on the organization and industry

 

Negotiator SOP Templates

Looking for SOP templates for your Negotiator work? We’ve got you covered. You can build out your company SOPs using the sample SOP information above (added to our template) or our team can put together a starter SOPs template based on your Negotiator work. Get in touch if you’ve got questions about the quickest way to build out your Sales SOPs library.

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