Restaurateur SOPs
Creating Standard Operating Procedures for your Restaurateur work can be difficult and take time. That’s why we’ve created these example Restaurateur SOPs so you can jumpstart your SOP creation process. We want to help you set up your Hospitality systems and processes by taking these sample SOPs and building out your own SOPs template library. By having all your Hospitality procedures in one place, your team will have the information they need at all times. Let’s look at some Restaurateur SOP examples.
Restaurateur SOP Examples
1. Food Safety and Sanitation: This SOP ensures that all food handling and preparation practices meet the highest standards of safety and sanitation. It includes guidelines for proper handwashing, food storage, cleaning and sanitizing of equipment and surfaces, and regular pest control measures. The scope of this SOP covers all areas of the restaurant where food is handled or stored. The person responsible for this SOP is the head chef or kitchen manager. References to other SOPs include the “Food Handling and Storage” and “Cleaning and Sanitizing” SOPs.
2. Front of House Operations: This SOP outlines the procedures for managing the front of the house operations, including greeting and seating guests, taking orders, serving food and beverages, and handling customer complaints. It also includes guidelines for maintaining a clean and organized dining area, ensuring prompt and efficient service, and managing reservations. The scope of this SOP covers all front of house staff, including servers, hosts, and managers. The person responsible for this SOP is the restaurant manager. References to other SOPs include the “Customer Complaint Handling” and “Reservation Management” SOPs.
3. Inventory Management: This SOP establishes guidelines for effectively managing restaurant inventory, including ordering, receiving, storing, and tracking of food and beverage supplies. It includes procedures for conducting regular inventory counts, monitoring stock levels, and implementing proper rotation and storage practices. The scope of this SOP covers all staff involved in inventory management, such as the head chef, kitchen manager, and purchasing manager. The person responsible for this SOP is the inventory manager or designated staff member. References to other SOPs include the “Ordering and Receiving” and “Storage and Rotation” SOPs.
4. Employee Training and Development: This SOP outlines the procedures for training new employees and providing ongoing development opportunities for existing staff. It includes guidelines for conducting orientation sessions, job-specific training, and performance evaluations. It also covers the implementation of training programs to enhance skills and knowledge, such as food safety training and customer service workshops. The scope of this SOP covers all employees within the restaurant. The person responsible for this SOP is the human resources manager or training coordinator. References to other SOPs include the “Food Safety and Sanitation” and “Customer Service” SOPs.
5. Financial Management: This SOP establishes guidelines for managing the financial aspects of the restaurant, including budgeting, cash handling, and financial reporting. It includes procedures for tracking sales, monitoring expenses, and reconciling cash registers. It also covers the implementation of internal controls to prevent theft or fraud. The scope of this SOP covers the restaurant manager, accounting staff, and any designated financial personnel. The person responsible for this SOP is the restaurant manager or financial controller. References to other SOPs include the “Cash Handling” and “Financial Reporting” SOPs
Restaurateur SOP Templates
Looking for SOP templates for your Restaurateur work? We’ve got you covered. You can build out your company SOPs using the sample SOP information above (added to our template) or our team can put together a starter SOPs template based on your Restaurateur work. Get in touch if you’ve got questions about the quickest way to build out your Hospitality SOPs library.