Example SOPs: Rides Attendant

Rides Attendant SOPs

Creating Standard Operating Procedures for your Rides Attendant work can be difficult and take time. That’s why we’ve created these example Rides Attendant SOPs so you can jumpstart your SOP creation process. We want to help you set up your Entertainment systems and processes by taking these sample SOPs and building out your own SOPs template library. By having all your Entertainment procedures in one place, your team will have the information they need at all times. Let’s look at some Rides Attendant SOP examples.

Rides Attendant SOP Examples

1. Ride Safety Inspection SOP: The purpose of this SOP is to ensure the safety of riders by conducting thorough inspections of all rides before they are opened to the public. The scope of this SOP includes checking mechanical components, safety restraints, and overall ride condition. The ride maintenance team is responsible for performing these inspections, and they should refer to the Ride Maintenance SOP for any necessary repairs or adjustments.

2. Guest Safety Briefing SOP: This SOP aims to provide clear and concise safety instructions to guests before they board a ride. The scope of this SOP includes explaining proper seating, securing loose items, and any specific safety precautions for the ride. Rides attendants are responsible for delivering these briefings, and they should refer to the Ride Operations SOP for any additional guidelines on guest interactions.

3. Queue Management SOP: The purpose of this SOP is to efficiently manage the flow of guests waiting in line for rides. The scope of this SOP includes organizing queues, ensuring proper distancing, and maintaining a safe and orderly environment. Rides attendants are responsible for implementing this SOP, and they should refer to the Crowd Control SOP for any guidance on managing large crowds.

4. Emergency Response SOP: This SOP outlines the procedures to be followed in the event of an emergency situation on a ride. The purpose of this SOP is to ensure the safety and well-being of guests and staff. The scope of this SOP includes evacuation protocols, communication procedures, and first aid response. Rides attendants, along with the ride supervisor and security team, are responsible for executing this SOP. They should refer to the Emergency Evacuation SOP and First Aid SOP for specific instructions.

5. Ride Closure and Reopening SOP: This SOP provides guidelines for temporarily closing and reopening rides due to maintenance, weather conditions, or other factors. The purpose of this SOP is to ensure the safety and smooth operation of the rides. The scope of this SOP includes proper signage, communication with guests, and coordination with the ride maintenance team. Rides attendants, in collaboration with the ride supervisor and operations manager, are responsible for following this SOP. They should refer to the Ride Maintenance SOP for any necessary repairs or adjustments during closure.

6. Guest Assistance SOP: The purpose of this SOP is to provide assistance to guests with disabilities or special needs to ensure their enjoyment and safety on the rides. The scope of this SOP includes providing accessible boarding options, accommodating service animals, and offering additional support as required. Rides attendants, along with the guest services team, are responsible for implementing this SOP. They should refer to the Accessibility Services SOP for further guidance on accommodating guests with disabilities.

7. Ride Capacity Management SOP: This SOP aims to regulate the number of guests allowed on a ride at any given time to maintain safety and prevent overcrowding. The purpose of this SOP is to ensure a balanced and enjoyable experience for all riders. The scope of this SOP includes monitoring ride capacity, enforcing weight and height restrictions, and coordinating with the queue management team. Rides attendants, in collaboration with the ride supervisor and operations manager, are responsible for adhering to this SOP. They should refer to the Ride Operations SOP for any additional guidelines on ride procedures.

8. Incident Reporting SOP: The purpose of this SOP is to document and report any incidents or accidents that occur during ride operations. The scope of this SOP includes gathering relevant information, completing incident reports, and notifying the appropriate authorities. Rides attendants, along with the ride supervisor and safety officer, are responsible for following this SOP. They should refer to the Incident Investigation SOP for further guidance on conducting thorough investigations

Rides Attendant SOP Templates

Looking for SOP templates for your Rides Attendant work? We’ve got you covered. You can build out your company SOPs using the sample SOP information above (added to our template) or our team can put together a starter SOPs template based on your Rides Attendant work. Get in touch if you’ve got questions about the quickest way to build out your Entertainment SOPs library.