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Example SOPs: Workshop Scheduler/Planner (Automotive)
$29
About: This template contains Standard Operating Procedures (SOPs) for an automotive workshop, encompassing a wide range of activities. It includes procedures for scheduling jobs and managing parts and inventory to ensure efficient workflow. The SOPs also emphasize clear communication with customers and technicians, as well as effective supplier relationship management. They detail procedures for handling emergency repairs, job delays, and customer complaints, with a focus on maintaining customer satisfaction. The document also highlights the importance of performance reporting and analysis for continuous improvement. It outlines best practices for managing technician workload and overtime, ensuring a balanced and productive workforce. Lastly, the SOPs underscore the criticality of workshop health and safety compliance, detailing protocols for maintaining a safe working environment for all staff.
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