We’ve made it easy for you to build your Antique Dealer SOPs. Add the example SOPs to our SOPs template and then customise them to suit your specific systems & processes.
Need help setting up your Antique Dealer SOPs library? Speak to our team about our SOP starter templates that are tailored to your specific industry.
Creating Standard Operating Procedures for your Antique Dealer work can be difficult and take time. That’s why we’ve created these example Antique Dealer SOPs so you can jumpstart your SOP creation process. We want to help you set up your Retail systems and processes by taking these sample SOPs and building out your own SOPs template library. By having all your Retail procedures in one place, your team will have the information they need at all times. Let’s look at some Antique Dealer SOP examples.
1. Inventory Management: The purpose of this SOP is to ensure accurate tracking and management of antique inventory. It includes procedures for receiving, cataloging, and storing items, as well as conducting regular inventory audits. The scope of this SOP covers all aspects of inventory management within the antique dealer’s business. The person responsible for this SOP is typically the store manager or designated inventory manager. This SOP may reference other SOPs such as “Receiving Procedures” and “Cataloging and Storing Procedures.”
2. Appraisal and Authentication: This SOP outlines the process for appraising and authenticating antique items. It includes guidelines for researching, evaluating, and determining the value and authenticity of each item. The scope of this SOP covers the appraisal and authentication process for all antique items brought into the business. The person responsible for this SOP is usually a certified appraiser or an experienced antique specialist. This SOP may reference other SOPs such as “Research and Evaluation Procedures” and “Documentation and Certification Procedures.”
3. Customer Service: The purpose of this SOP is to provide exceptional customer service to clients visiting the antique dealer’s store. It includes guidelines for greeting customers, assisting with inquiries, providing product information, and handling customer complaints or returns. The scope of this SOP covers all customer interactions within the store. The person responsible for this SOP is typically the store manager or designated customer service representative. This SOP may reference other SOPs such as “Complaint Handling Procedures” and “Return and Refund Procedures.”
4. Marketing and Promotion: This SOP outlines the strategies and procedures for marketing and promoting the antique dealer’s business. It includes guidelines for creating advertising campaigns, managing social media presence, organizing events, and collaborating with other businesses or organizations. The scope of this SOP covers all marketing and promotional activities within the business. The person responsible for this SOP is usually the marketing manager or owner of the business. This SOP may reference other SOPs such as “Event Planning Procedures” and “Collaboration and Partnership Procedures.”
5. Packaging and Shipping: The purpose of this SOP is to ensure proper packaging and shipping of antique items to customers or other locations. It includes guidelines for selecting appropriate packaging materials, securely packing items, and arranging shipping logistics. The scope of this SOP covers all packaging and shipping activities within the business. The person responsible for this SOP is typically the shipping coordinator or designated staff member. This SOP may reference other SOPs such as “Packaging Material Selection Procedures” and “Shipping Logistics Procedures.”
6. Safety and Security: This SOP outlines the safety and security measures to be followed within the antique dealer’s business. It includes guidelines for maintaining a safe and secure environment for employees and customers, such as implementing fire safety protocols, installing security systems, and conducting regular safety inspections. The scope of this SOP covers all safety and security aspects within the business premises. The person responsible for this SOP is usually the store manager or designated safety officer. This SOP may reference other SOPs such as “Emergency Response Procedures” and “Security System Operation Procedures.”
7. Financial Management: The purpose of this SOP is to establish procedures for financial management within the antique dealer’s business. It includes guidelines for budgeting, bookkeeping, cash handling, and financial reporting. The scope of this SOP covers all financial activities within the business. The person responsible for this SOP is typically the financial manager or owner of the business. This SOP may reference other SOPs such as “Cash Handling Procedures” and “Financial Reporting Procedures.”
8. Vendor Management: This SOP outlines the procedures for managing relationships with antique vendors and suppliers. It includes guidelines for sourcing new vendors, negotiating contracts, monitoring vendor performance, and maintaining vendor records. The scope of this SOP covers all vendor management activities within the business. The person responsible for this SOP is usually the purchasing manager or designated staff member. This SOP may reference other SOPs such as “Vendor Evaluation Procedures” and “Contract Negotiation Procedures.”
9. Exhibition and Display: The purpose of this SOP is to establish guidelines for creating visually appealing and engaging displays of antique items within the store. It includes procedures for arranging items, selecting appropriate display materials, and regularly refreshing displays. The scope of this SOP covers all aspects of exhibition and display within the business premises. The person responsible for this SOP is typically the visual merchandiser or store manager. This SOP may reference other SOPs such as “Item Arrangement Procedures” and “Display Material Selection Procedures.”
10. Online Sales and E-commerce: This SOP outlines the procedures for conducting online sales and managing e-commerce platforms for the antique dealer’s business. It includes guidelines for listing items, managing online inventory, processing online orders, and handling customer inquiries. The scope of this SOP covers all online sales and e-commerce activities within the business. The person responsible for this SOP is usually the e-commerce manager or designated staff member. This SOP may reference other SOPs such as “Online Inventory Management Procedures” and “Customer Inquiry Handling Procedures.”
Looking for SOP templates for your Antique Dealer work? We’ve got you covered. You can build out your company SOPs using the sample SOP information above (added to our template) or our team can put together a starter SOPs template based on your Antique Dealer work. Get in touch if you’ve got questions about the quickest way to build out your Retail SOPs library.
