Example SOPs: Commissioned

Commissioned SOPs

Creating Standard Operating Procedures for your Commissioned work can be difficult and take time. That’s why we’ve created these example Commissioned SOPs so you can jumpstart your SOP creation process. We want to help you set up your Sales systems and processes by taking these sample SOPs and building out your own SOPs template library. By having all your Sales procedures in one place, your team will have the information they need at all times. Let’s look at some Commissioned SOP examples.

Commissioned SOP Examples

1. Sales Prospecting SOP: The purpose of this SOP is to outline the process of identifying and qualifying potential leads for sales opportunities. It includes strategies for researching and identifying target markets, utilizing various prospecting techniques, and documenting lead information. The scope of this SOP covers the initial stages of the sales process, from lead generation to lead qualification. The sales representative is responsible for implementing this SOP, with support from the sales manager. This SOP may reference the Lead Management SOP for guidelines on lead tracking and follow-up.

2. Sales Presentation SOP: This SOP aims to provide a standardized approach to delivering sales presentations to potential clients. It includes guidelines for structuring the presentation, incorporating product or service features and benefits, addressing customer needs, and handling objections. The scope of this SOP covers the actual presentation stage of the sales process. The sales representative is responsible for following this SOP, with guidance and feedback from the sales manager. This SOP may reference the Product Knowledge SOP for detailed information on the offerings.

3. Sales Negotiation SOP: The purpose of this SOP is to establish a systematic approach to negotiating sales deals with customers. It outlines strategies for understanding customer requirements, setting negotiation objectives, presenting proposals, and handling counteroffers. The scope of this SOP covers the negotiation phase of the sales process. The sales representative, along with the sales manager, is responsible for implementing this SOP. This SOP may reference the Pricing and Discounting SOP for guidelines on pricing strategies and discount approvals.

4. Sales Closing SOP: This SOP provides a framework for effectively closing sales deals and securing customer commitments. It includes techniques for overcoming objections, addressing concerns, and finalizing the terms of the sale. The scope of this SOP covers the final stages of the sales process, leading up to the customer’s decision to purchase. The sales representative, with support from the sales manager, is responsible for following this SOP. This SOP may reference the Contract Management SOP for guidelines on contract creation and execution.

5. Sales Follow-up SOP: The purpose of this SOP is to outline the process of post-sale follow-up with customers to ensure customer satisfaction and foster long-term relationships. It includes guidelines for conducting post-sale evaluations, addressing customer concerns, and seeking referrals or upselling opportunities. The scope of this SOP covers the activities after the sale has been closed. The sales representative, in collaboration with the customer service team, is responsible for implementing this SOP. This SOP may reference the Customer Relationship Management SOP for guidelines on maintaining customer records and tracking interactions.

6. Sales Reporting SOP: This SOP establishes a standardized approach to reporting sales activities, performance, and results. It includes guidelines for documenting sales calls, tracking sales metrics, and preparing regular sales reports. The scope of this SOP covers ongoing sales reporting requirements. The sales representative, with oversight from the sales manager, is responsible for following this SOP. This SOP may reference the Sales Forecasting SOP for guidelines on projecting future sales and setting targets.

7. Sales Training SOP: The purpose of this SOP is to outline the process of training new sales representatives or providing ongoing training for existing sales team members. It includes guidelines for conducting product or service training, sales technique training, and role-playing exercises. The scope of this SOP covers the training and development aspect of the sales occupation. The sales manager, in collaboration with the human resources department, is responsible for implementing this SOP. This SOP may reference the Onboarding SOP for guidelines on new employee orientation and integration into the sales team

Commissioned SOP Templates

Looking for SOP templates for your Commissioned work? We’ve got you covered. You can build out your company SOPs using the sample SOP information above (added to our template) or our team can put together a starter SOPs template based on your Commissioned work. Get in touch if you’ve got questions about the quickest way to build out your Sales SOPs library.