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Creating Standard Operating Procedures for your Craps Dealer work can be difficult and take time. That’s why we’ve created these example Craps Dealer SOPs so you can jumpstart your SOP creation process. We want to help you set up your Gaming systems and processes by taking these sample SOPs and building out your own SOPs template library. By having all your Gaming procedures in one place, your team will have the information they need at all times. Let’s look at some Craps Dealer SOP examples.
1. SOP: Game Setup and Breakdown
Purpose: This SOP outlines the procedures for setting up and breaking down the craps game, ensuring that all necessary equipment is in place and ready for play.
Scope: This SOP applies to the craps dealer responsible for preparing the game table, chips, dice, and other related equipment.
Person Responsible: Craps dealer
References: None
2. SOP: Game Rules and Procedures
Purpose: This SOP details the rules and procedures of the craps game, including how to handle bets, payouts, and resolving disputes.
Scope: This SOP applies to the craps dealer responsible for conducting the game and ensuring fair play.
Person Responsible: Craps dealer
References: None
3. SOP: Customer Interaction and Service
Purpose: This SOP provides guidelines for interacting with customers, ensuring a positive and enjoyable gaming experience. It covers topics such as greeting customers, addressing their concerns, and providing assistance when needed.
Scope: This SOP applies to all craps dealers who interact with customers during the game.
Person Responsible: Craps dealer
References: None
4. SOP: Cash Handling and Accounting
Purpose: This SOP outlines the procedures for handling cash, including accepting bets, making payouts, and accurately accounting for all transactions. It ensures the integrity of the game and prevents any discrepancies or errors.
Scope: This SOP applies to the craps dealer responsible for handling cash during the game.
Person Responsible: Craps dealer
References: None
5. SOP: Game Security and Surveillance
Purpose: This SOP focuses on maintaining game security and preventing any fraudulent activities. It includes procedures for identifying suspicious behavior, reporting incidents, and cooperating with security personnel and surveillance teams.
Scope: This SOP applies to all craps dealers who are responsible for maintaining game security.
Person Responsible: Craps dealer
References: None
6. SOP: Game Etiquette and Player Conduct
Purpose: This SOP outlines the expected behavior and conduct of players at the craps table. It covers topics such as proper etiquette, handling disputes, and dealing with unruly or intoxicated players.
Scope: This SOP applies to the craps dealer responsible for enforcing game etiquette and managing player conduct.
Person Responsible: Craps dealer
References: None
7. SOP: Equipment Maintenance and Inspection
Purpose: This SOP provides guidelines for inspecting and maintaining the craps table, dice, and other equipment to ensure they are in good working condition. It includes procedures for reporting any issues or malfunctions.
Scope: This SOP applies to the craps dealer responsible for inspecting and maintaining the game equipment.
Person Responsible: Craps dealer
References: None
8. SOP: Game Auditing and Reporting
Purpose: This SOP outlines the procedures for auditing game transactions, reconciling cash, and generating reports for management. It ensures accurate record-keeping and financial transparency.
Scope: This SOP applies to the craps dealer responsible for auditing and reporting game transactions.
Person Responsible: Craps dealer
References: Cash Handling and Accounting SOP
9. SOP: Emergency Procedures
Purpose: This SOP provides guidelines for handling emergency situations, such as medical emergencies, fire, or evacuation. It includes procedures for alerting the appropriate authorities and ensuring the safety of customers and staff.
Scope: This SOP applies to all craps dealers who may encounter emergency situations during their shift.
Person Responsible: Craps dealer
References: None
10. SOP: Training and Development
Purpose: This SOP outlines the procedures for training new craps dealers and providing ongoing professional development opportunities. It ensures that all dealers are knowledgeable, skilled, and up-to-date with industry standards.
Scope: This SOP applies to the training department or designated trainer responsible for training and developing craps dealers.
Person Responsible: Training department or designated trainer
References: Game Rules and Procedures SOP, Game Setup and Breakdown SOP
Looking for SOP templates for your Craps Dealer work? We’ve got you covered. You can build out your company SOPs using the sample SOP information above (added to our template) or our team can put together a starter SOPs template based on your Craps Dealer work. Get in touch if you’ve got questions about the quickest way to build out your Gaming SOPs library.
